Full distribution services
YPD has been providing an efficient fast, friendly and order-processing and fulfilment service since 1993. Although we distribute for major organisations some of our clients have only a handful of titles, indeed some have only one title. All are important to us, receiving the same efficient service.
The range of services include;
- Order processing
- Knowledgeable handling of customer queries
- Pick pack and despatch
- Warehousing and stock management
- Payment processing and credit control
- Sales stock and dues reporting
- Mailing service
Order processing
Orders are be received by post, telephone, fax and email. They are promptly processed. Orders are supplied to the book trade, educational organisations or individuals.
Knowledgeable handling of customer queries
We respond efficiently to requests and enquiries regarding price and availability and the status of orders placed.
Pick pack and despatch
Orders are speedily picked, packed and despatched to customers using the most cost-effective carrier. Orders are usually despatched within 2 working days.
Warehousing and stock management
All stock is stored in our customised heated warehouse. Stock and stock levels are closely monitored and controlled by the order processing system.
Payment processing and credit control
We handle all aspects of payment processing. We accept payments by cheque, credit and debit card and BACS. We have stringent credit control procedures for the chasing of unpaid invoices and accounts.
Sales stock and dues reporting
We provide regular reports to clients so that they have all the information needed to manage their organisation effectively. These cover all aspects of stock, volume and value sales, dues and outstanding debts.
Mailing service
For publishers of newsletters or journals we offer speedy and economical mailing.